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How we protect your account and payments

Your account details, withdrawal history and payment information stay private and encrypted on link4d.

Encrypted account dataSecure payment processingYour control over withdrawals
link4d How we protect your account and payments
GET ANSWERS FAST

Reach our privacy team

Have questions about your data, how we use it or how to request access to your account information?

Live chat Open a chat from your account settings or the lobby home page. Our team replies in seconds during peak hours and within minutes at any time.
Email support Send a request to our privacy inbox. Include your account email and a description of what you need; we respond within 24 hours.
In-app help Head to Settings > Account > Privacy & Data to submit a formal request or download your account history directly from your mobile app or desktop.
DATA SAFEGUARDS

How we keep your privacy secure

Link4d encrypts all account logins, payment transactions and stored personal data using industry-standard SSL protocols. Your withdrawal requests are verified against your stored banking details before any transfer leaves our system.

Account encryption

Every login, deposit and withdrawal is protected by SSL encryption. Your password is hashed and stored separately from your account details.

Payment verification

Before we process a withdrawal to your DANA, OVO, GoPay or QRIS account, we verify it matches your stored banking details and cross-check your identity.

Data retention

We keep your account records and betting history while you are active and for seven years after closure to comply with local financial regulations.

Cookie management

Our cookies track your session, language preference and game history. You can clear them anytime through your browser or our settings page.

Third-party sharing

We never sell your data. We share payment details only with DANA, OVO, GoPay and QRIS to complete your transaction and with compliance authorities where legally required.

Your data rights

Request a copy of everything we hold on you, ask us to update incorrect details or submit a deletion request anytime. Contact support to start.

Privacy policy questions answered

Read real answers to the questions visitors ask most often about how link4d handles your account data, payment information and privacy rights.

Your account login credentials and withdrawal history are retained for seven years to meet regulatory requirements. Your session cookies and device tokens are cleared immediately. You can request complete data deletion by contacting our support team; we will confirm the request and erase personal details within 14 days where local law permits.

Payment methods are encrypted during transmission and stored in a separate secure vault. We never see your full account number; payment processors store that. Each withdrawal is verified against your registered banking details before processing. Your transaction history stays private and is not shared with advertisers or third-party apps.

Yes. Open your account settings, go to Privacy & Data and select Download My Data. You will receive a file with your personal details, login history, betting records and payment transactions. You can also contact support via live chat to request a manual export within 24 hours.

We use cookies to remember your login, language preference and game settings so you do not start from scratch each visit. On mobile, we use device identifiers instead of traditional cookies. Both refresh every 90 days unless you adjust your settings. You can disable cookies anytime in your browser preferences.

Only you and our support team can access your account. Payment processors see your transaction data to settle deposits and withdrawals. Compliance teams may review your records if required by local law. We never share your betting history, balance or personal details with third-party marketers, advertisers or analytics firms.

We collect your location to confirm you are in a region where link4d operates; access or eligibility depends on local law. We do not track your real-time movements or share location data with third parties. Location is recorded only when you open the app or log in, not continuously.

Go to Settings > Account > Personal Details and edit your name, email or phone number directly. For banking details, submit a request through our support chat so we can verify the change before updating your withdrawal account. Changes take effect within 2 hours during business hours.